Terms and Conditions, Privacy Policy & Cookie Policy

 

Legal Information and Disclaimer

Access to Lawrence Rooney Estate Agents website is confirmation that you have understood and agreed to be bound by all of these terms and conditions.

This website is prepared and issued in the United Kingdom and is intended for the information of United Kingdom residents only.

Nothing on this website shall be deemed to constitute financial advice and, in the event, that you wish to have any such advice, you should contact a financial advisor.

Lawrence Rooney Estate Agents takes all reasonable care to ensure the information on Lawrence Rooney Estate Agents website is accurate.  Lawrence Rooney Estate Agents reserve the right to change the information on Lawrence Rooney website including these terms and conditions at any time. Lawrence Rooney Estate Agents cannot guarantee the accuracy of the information on this website.  You must check these terms and conditions for any changes each time you visit this website.

Lawrence Rooney Estate Agents makes no representations or warranties of any kind with respect to this website or the content contained in this website.

Lawrence Rooney Estate Agents makes no warranty that this website is free from errors, defects or viruses.

Nothing on this website shall be deemed to constitute financial advice and, in the event, that you wish to have any such advice, you should contact a financial advisor.

 

Privacy Policy

 

Lawrence Rooney Estate Agents are committed to ensuring that your privacy is protected. This Privacy Policy, together with our Terms and Conditions and other notices sets out how Lawrence Rooney Estate Agents collects your personal data and how we use your personal data.

This policy applies where we are acting as data controller with respect to the personal data of our service users and website visitors. In other words where we determine the purposes and means of the processing of personal data.

We use cookies on our website.  These cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to use of cookies when you first visit our website.

 

About Lawrence Rooney Estate Agents

Lawrence Rooney Estate Agents is a trading name of LREA Ltd and Lawrence Rooney Ltd.

LREA Ltd is registered in England and Wales under registration number 08619513 and our registered office is Chandler House 7 Ferry Road Office Park, Riversway, Preston, Lancashire, PR2 2YH.

Lawrence Rooney Ltd is registered in England and Wales under registration number 05987364 and our registered office is Chandler House 7 Ferry Road Office Park, Riversway, Preston, Lancashire, PR2 2YH

Lawrence Rooney Estate Agents head office is 78 Liverpool Road, Longton, Preston, PR4 5PB

 

Information Collected by Lawrence Rooney Estate Agents

At Lawrence Rooney Estate Agents we collect personal data, use personal data, store personal data and transfer personal data depending on who you are and what service you are looking for.

We collect and use your personal data in order for Lawrence Rooney Estate Agents to provide you with our services.  If you are selling or letting, renting or purchasing a property through Lawrence Rooney Estate Agents.  The personal data we will collect and use may or will typically include:

Title, First Name, Middle Name, Surname, Previous Name, Date of Birth, Current Address, Previous Addresses, Telephone Numbers, Email Addresses, Nationality, National Insurance Numbers, Dependants, Dependants Names and Dates of Birth, Acceptable Identity Documents and Proof of Ownership Identity Documents, Passport, Driving License, Bank Statements, Mortgage Statements, Insurance Documents, Employment Details, Payslips, Self Employed Accounts, Bank Account and Payment Details, Personal Debt Details, Estate Agents Details, Previous Landlord or Letting Agents Details, New Property Details and Solicitors Details, Your Marketing Preferences, Your Communication Preferences and our third party communication preferences.

 

Methods of Collection of Data by Lawrence Rooney Estate Agents

Lawrence Rooney Estate Agents collect information which is relevant to the service being provided we use different methods to collect data from and about you from:

Yourself, Executor, Next of Kin, Partner, Spouse, Family Member, Employers, Land Registry, HMRC, Police register, Financial Institutions, Solicitors, Banks, through third parties that have consent to disclose information about you to us regarding the data that they have collected.

Lawrence Rooney Estate Agents may collect data through direct interactions when you:

  • Walk in to our branch or telephone or email Lawrence Rooney Estate Agents
  • Through Lawrence Rooney Estate Agents Website
  • Contact us through social media
  • Requesting marketing and property information to be sent to you and give us feedback
  • Apply for our services or participation in an offer or promotion
  • Subscribe to our services and publications
  • In connection with a potential business or employment arrangement

 

Collection of Data through Third Parties

You may also agree for Lawrence Rooney Estate Agents to receive personal data about you from third parties that have collected data about you and also from public sources.

We collect identity and contact data from Rightmove, Zoopla Property Group, On The Market, Facebook and UK Tenant Data, Companies House and other publicly available sources.

 

Purpose of Collection of Data and How we use your Personal Data

We may process data about you from our website and services.  The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, website navigation path and page views.  This will also information about the timing, frequency and pattern of your use of service. The source of our usage data is our analytics tracking system.  This usage data may be processed for the purposes of analysing the use of our services and website.  The legal basis for the processing of this data is Lawrence Rooney Estate Agents legitimate interests which are namely monitoring and improving our website.

Lawrence Rooney Estate Agents will collect, hold your information and use your information for the purpose of:

  • To provide and communicate to you with information about services and good that may be of interest to you.
  • To provide you with information about the products and services that you request from Lawrence Rooney Estate Agents.
  • To conduct business and develop relationships.
  • To protect against and prevent fraud, money laundering and tax evasion.
  • To contact you for financial transaction, marketing and communications.
  • To let you know about changes to our service
  • To verify your identity
  • To provide customer service and support
  • To comply with any court order or any other requirements by the law
  • Create and manage any accounts and passwords that you have with Lawrence Rooney Estate Agents.
  • Set up and compile business directories which include business contact information
  • To comply with industry standards and Lawrence Rooney Estate Agents policies

The purpose of collection of data is necessary for Lawrence Rooney Estate Agents legitimate interests, also to comply with our legal obligations and perform a contract with you.

 

Providing your personal data to others

Lawrence Rooney Estate Agents will get your express opt in consent before we share any personal data with any company that is not Lawrence Rooney Estate Agents.

Lawrence Rooney Estate Agents do not sell or disclose information we collect about you except as described in our privacy notice or via our consent process which is completed when we collect data.

Lawrence Rooney Estate Agents may have to share and disclose your personal data to any member of our group of companies insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy.

Lawrence Rooney Estate Agents may disclose personal data to our suppliers or subcontractors insofar as reasonably necessary for us to carry out the duties we are instructed to undertake, including the selling/or buying and/or letting/renting of property.

Financial transactions relating to services may be handled by our payment services providers World Pay. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers’ privacy policies and practices at www.worldpay.com/uk.

Lawrence Rooney Estate Agents may disclose your personal data to one or more of those selected third party suppliers of goods and services outlined below for the purpose of enabling them to contact you so that they can offer, market and sell to you relevant goods and/or services. Each such third party will act as a data controller in relation to the enquiry data that we supply to it; and upon contacting you, each such third party will supply to you a copy of its own privacy policy, which will govern that third party’s use of your personal data:

Worralls Solicitors, Vincents Solicitors, Complete Convey Property Lawyers, Napthens Solicitors, BCG Law, Harrison Drury Solicitors, Harrison Financial Planning, World Pay, Expert Agent, APG, FM Property, Andy Smith Painting, 3D Environmental, South Ribble Council. Deposit Protection Service, UK Tenant Data, Flue Direct, Mark Walmsley Roofing, Permagard, CLHI Home Inspections, ATH Electrical, JW Electrical, Ovenclean, JC Domestics, Coxhead Cleaning, Ladyking Locksmiths, Charles Park Bennett

In addition to the specific disclosures of personal data set out, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.  We share information with but not limited to:  Councils. Other Law firms, Land Registry, HMRC, Energy and Water Providers, Financial Institutions, Insurance Companies, formally contracted providers who are performing a service on our behalf.

 

Security of Data

 Lawrence Rooney Estate Agents will use reasonable and necessary procedures to protect your personal data using security features to try and prevent unauthorised access.  We will take appropriate technical and organisation precautions to secure your personal data and to prevent the loss, alteration or misuse. Lawrence Rooney Estate Agents will store your data on secure servers, personal computers, and mobile devices and in secure manual record keeping systems.

Lawrence Rooney Estate Agents limit who can access your personal data to those individuals and third parties who need to know it and are subject to a duty of confidentiality.  If we become aware of a breach of data, we will notify the Information Commissioners Office.  If we believe that the data breach is serious we may notify you in accordance with legal requirements.

 

Retaining and Deleting Personal Data

Personal data that Lawrence Rooney Estate Agents process for purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

Lawrence Rooney Estate Agents generally keep personal information for seven years after we have last contacted you for legal, regulatory and accounting purposes.  Lawrence Rooney Estate Agents reserves the right to keep information longer if we feel that it is the legitimate interest of Lawrence Rooney Estate Agents.  If we do need to hold on to your data for longer Lawrence Rooney Estate Agents will take in to consideration the potential risks in continuing to store data against why Lawrence Rooney Estate Agents might need it.

 

Personal Data of Children

Lawrence Rooney Estate Agents websites and services are targeted at persons over the age of 18.  If we have reason to believe we hold personal data of a person under the age of 18 within out databases, we will delete that personal data.

 

Marketing

You have the right to withdraw Lawrence Rooney Estate Agents consent to use your personal data for marketing purposes and reasons at any time.  You also have the right withdraw consent to pass your information to third parties for purposes of marketing.  I you do withdraw consent this will result in Lawrence Rooney Estate Agents ceasing to market goods and services to you.

 

Your Legal Rights

Under data protection laws you have the right to protect and look after your personal data.  Lawrence Rooney Estate Agents have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

Your principal rights under data protection law are:

      1. the right to access;
      2. the right to rectification
      3. the right to erasure;
      4. the right to restrict processing;
      5. the right to object to processing;
      6. the right to data portability;
      7. the right to complain to a supervisory authority; and
      8. the right to withdraw consent

You have the right to confirmation as to whether we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.

You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.

In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful, but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.

To the extent that the legal basis for our processing of your personal data is: consent; or that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract, and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

You may exercise any of your rights in relation to your personal data by written notice to us.

 

Cookie Policy

This Cookie Policy forms part of Lawrence Rooney Estate Agents legal information and sets out how we use cookies on our website.

 

What are cookies?

Cookies are small text files placed on your computer by websites. Cookies are created when your browser loads the website.  Cookies are stored on your device for various periods of time.  Everytime you come back to the website the browser retrieves and sends cookies to the server.   Cookies provide useful information to organisations, which helps to make your visits to their websites more effective and efficient.  Lawrence Rooney Estate Agents use cookies to ensure that we are able to understand how you use our websites and to ensure that we can make improvements to the websites.  Cookies do not contain any personal or confidential information about you.

 

How Lawrence Rooney Estate Agents use cookies

Lawrence Rooney Estate Agents use cookies to ensure that you get the best from our website. The first time that you log on to our website you will be asked to consent to our use of cookies and we suggest that you agree to allow the cookies to be active on your machine whilst you visit and browse our website to ensure that you experience our website fully.

 

The types of cookies that we use are:

Persistent cookies that remain in place and will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the set expiry date.

Session cookies will expire at the end of the user session when the web browser is closed and are not stored on your computer and do not contain any personal data.

Third party cookies that are used by other parties for example google analytics
We use Google Analytics on our website. Google Analytics gathers information about our website use by means of cookies. The cookie does not contain any personal data, but it does use your computers IP address to determine where in the world you are accessing the website from, and to track your page visit within the site.  We may use data from google or third-party audience data with Google Analytics.

 

Optional cookies

These cookies are usually supplied by our business partners and help us to filter out information which is not relevant to you.

 

Managing cookies

Most browsers allow you to refuse to accept cookies and to delete cookies.  The method for doing this can vary from browser to browser.  You can accept or block any cookies from any website through your browser settings. For further information about how to disable a cookie in your browser please visit the ICO website. Please note that if you share the use of a computer, accepting or blocking the use of cookies will affect all users of that computer. If you block cookies you will not be able to use all the features of our website.  For more information about cookies visit www.ico.gov.uk.

 

Anti-Money Laundering

 

Lawrence Rooney Estate Agents operate and adopt a strict compliance of all Anti-Money laundering rules and regulations these include:

Proceeds of Crime Act 2002

Money Laundering Regulations 2017

Terrorism Act 2000

Bribery Act 2010

Lawrence Rooney Estate Agents is subject to the Money Laundering Regulations 2017.  Lawrence Rooney Estate Agents is registered and supervised by HM Revenue & Customs for compliance with the Money Laundering Regulation 2017. This means that we must obtain and hold identification and proof of address for all customers.  Lawrence Rooney Estate Agents are also required to establish whether there are any beneficial owners on whose behalf the transaction or activity is taking place. Lawrence Rooney Estate Agents would request you to identify anyone who you would consider to be a beneficial owner.  Lawrence Rooney Estate Agents where appropriate, the source or destination of funds will be requested. Without this information we will be unable to proceed with any work on your behalf.

Below is a list of acceptable identity documents. We require sight of all original or certified documents. Subject to your individual circumstances,

Lawrence Rooney Estate Agents requires one document from List A and one document from List B and one document from List C if you are selling or letting a property with Lawrence Rooney Estate Agents

LIST A – IDENTITY DOCUMENT

  • Current signed passport – Must be not expired
  • Valid UK driving licence – Must be not expired and valid

LIST B – PROOF OF ADDRESS

  • UK/EU/EEA Drivers Licence -(if UK Drivers Licence not used as ID) Must be not expired and valid.
  • Bank or Building Society Statement- Dated with 3 months. Must include name, address, account number and show recent activity
  • UK Mortgage statementDated within 12 months. Must show name, address and account number.
  • Utility BillDated within 6 months E.g. Gas, electricity, water. Must show name. address for service and/or account number.
  • Council TaxDated within 12 months. Must show name, address for service and/or account number.
  • HMRC Tax NotificationDated with 6 months. Must state name, address, national insurance number and tax calculation. No general correspondence.

LIST C – PROOF OF OWNERSHIP

  • Home Buildings Insurance CertificateDated within 12 months. Must state name and insured address or registered address for home and policy number.
  • UK solicitors letter confirming house purchase/land registrationDated with 3 months. Must state full name of new proprietor and full property address.
  • UK Mortgage statementDated within 12 months. Must name, address and show account number.

Probate

If you are acting as a Representative of an Estate, we require the following:

  • Grant of Probate – if a will was left
  • Letter of administration – if no will left
  • Individual identity evidence from List A & Bfor the Personal Representative, either executor or administrator

Limited company

If you are acting as a Representative of a UK Company, we will also require the following:

  • Certificate of Incorporation
  • Articles of Association
  • Memorandum of Association
  • Latest Annual Return or Confirmation Statement, with details of current company officers
  • Individual identity evidence from List A and Bfor all directors

Trust

If you are acting as a Representative of a Trust, we require the following:

  • Trust deed
  • List of trustees
  • List of beneficiaries
  • Individual Identity evidence from List A & Bfor all individuals with a vest interest of the capital and/or those who exercise control over the Trust

 

Updating Personal Information

If you feel information that Lawrence Rooney Estate Agents holds about you is incorrect or inaccurate you can contact Lawrence Rooney Estate Agents outline the information that you feel is inaccurate or incorrect.

 

Feedback and Complaints

If you would like to contact Lawrence Rooney Estate Agents regarding how we handle your personal data or if you would like to access and/or update your information with Lawrence Rooney Estate Agents.

Please contact our Data Protection Officer at info@lawrencerooney.co.uk.

Or you can write to us at:

Andrea Rooney

Data Protection Officer

Lawrence Rooney Estate Agents

78 Liverpool Road

Longton

Preston

PR4 5PB

 

Updating this Privacy Statement

 This privacy notice was last amended in May 2018 it supersedes any earlier version.  We will update this privacy statement when necessary from time to time.  We recommend that you review this privacy statement at regular intervals.  If we complete a substantial change to our privacy statement we will endeavour to inform you of directly of these changes.